This position provides day-to-day Sales delivery to Agfa customers and the Agfa organization. The Key Account Manager acts as single point of contact to customers for Agfa products & services and is responsible for identifying opportunities, creating an account strategy, coordinating and controlling the sales process, managing customer expectations and negotiating contracts. Cultivating relationships (making, creating and establishing) is essential. Accounts are a combination of products & solutions of high technical complexity. The account entails also competitive and innovating/new products. Accountabilities: - Price sheet preparation and communicating confirmed prices to customers. Act as single point of contact to assigned customer base for Agfa products & services Accompany prospective customers from first contact to closing of contractQualification of accountsManage customer relationshipManage customer expectations during proposal & negotiation phase- Forecast future sales volumes and support and service delivery programs in conjunction with sales manager. - Accountability for profitable offer calculation, submission and contract management - Provide support and assistance to fellow team members/departments (such as Logistics and Service), as needed, in order to meet company/team goals and objectives. - Complete any projects assigned by the Sales Manager including but not limited to weekly and monthly reports, data entry, production and financial forecasts and any other sales support functions that may arise, as staffing requirements and business cycle. - Accountability to provide a complete and meaningful hand-over to Services according to Agfa HE best practice procedures - Negotiate with customers (new sales, upgrades, service contracts) - Explain and demonstrate the sold products/solutions and think strategically with the customer (requires in depth knowledge of product line and its applications) - Assist the service manager during proposal & negotiation phase for SMA’s Education Minimum College Degree in Business, Engineering, IT or related fields Experience At least 5 years (desirable) as sales account manager in Healthcare Industry Specific skills - Strong work ethic and desire to succeed. - Ability to read and interpret documents such as product and technical specifications and manuals. - Ability to efficiently organize and manage multiple priorities. - Fluency in Portuguese (English is very desirable). - Excellent presentation skills - Must possess computer proficiency and keyboarding skills including familiarity with the computer programs of Word and Excel. - Must have strong commitment to company values and the ability to work in a team and sales driven environment.